Customer Service

Welcome to Farm Table RPG.
If you have questions about your order, downloads, or anything else on the site, we’re here to help.

The fastest way to reach us is through the Contact form on this website.

Order Questions

If you have questions about an order, please include:

• Your name
• The email address used at checkout
• Your order number (if available)

This helps us locate your order quickly.

Digital Downloads

Most products sold through this website include digital downloads.

After completing your purchase, you will receive:

• A download link on the order confirmation page
• A confirmation email containing your download link

If you did not receive your email, please check your spam folder first.

If you still cannot access your files, contact us and we will help you retrieve them.

Download Problems

If a file will not download or open correctly, please contact us with:

• The product name
• Your order number
• A brief description of the issue

We will do our best to resolve the problem as quickly as possible.

Refunds

Because digital products can be downloaded immediately after purchase, refunds are generally not available.

However, if you experience a technical issue or received the wrong product, please contact us and we will work with you to resolve the problem.

For physical products (if offered), damaged or defective items may be eligible for replacement or refund.

Account Help

If you created an account on this website, you can log in to:

• Access your downloads
• View order history
• Update your account information

If you cannot access your account, use the password reset option on the login page.

Reporting Website Issues

If something on the website is not working correctly, please let us know. Helpful details include:

• The page where the issue occurred
• Your browser (Chrome, Firefox, etc.)
• A short description of what happened

This helps us fix problems faster.

Response Time

We are a small independent publisher, but we do our best to respond quickly.

Typical response time is within 1–2 business days.

Contact Us

You can reach us through the Contact page on this website.

We appreciate your support and hope you enjoy the adventures.